To Understand the fundamentals of Quality Management
To Know the interrelationships between ISO9001 and the other Quality standards
To Know the key components of a Quality Management System (QMS) in accordance with ISO9001
To Introduce the concepts, approaches, standards, methods and techniques allowing to effectively manage a QMS
To Understand the relationship between a Quality Management System and compliance with the requirements of different stakeholders of the organization
To Understand the stages of the ISO 9001 certification process