This course enables the participants to learn about the best practices for implementing and managing a Quality Management System (QMS) as specified in ISO 9001, as well as ISO 9004 (Managing for the sustained success of an organization -- A quality management approach). The participant will learn the different components of a QMS, including the QMS quality manual, required procedures, records, measuring performance, management’s commitment, internal audit, management review and continual improvement.

Introduction to Quality Management System (QMS) concepts as required by ISO 

9001

Implementing requirements from ISO 9001 and Certification Exam

PECB Certified ISO 9001 Foundation exam is available in different languages. The candidates who do not pass the exam

will be able to retake it for free within 12 months from the initial exam date

Internal auditors -

(Auditors wanting to perform and lead Quality Management System (QMS -

 certification audits

Project managers or consultants wanting to master the Quality Management -

System audit process

Persons responsible for the Quality conformity in an organization -

Members of a Quality team -

Expert advisors in Quality Management Systems -

Technical experts wanting to prepare for a Quality audit functio -